Privacy Policy
Effective date: October 2, 2026
Valencia Bodywork (“Valencia Bodywork,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit valenciabodywork.com (the “Site”), book an appointment, or contact us, how we use that information, and the choices you have.
By using the Site, you agree to the practices described in this policy.
Information We Collect
Information you provide to us
We collect information you choose to share with us, including when you:
- Book an appointment or free consultation — your name, email address, phone number, the service you select, and your preferred date and time.
- Contact us by phone, email, form, or social media — your name, contact details, and the content of your message.
- Attend a session — intake and health history information you share so we can provide safe, appropriate care, such as areas of pain, injuries, medical conditions, medications, and treatment goals, along with session notes.
Information collected automatically
When you visit the Site, our web host and site software may automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is used to keep the Site secure and working properly.
Health Information
Information about your health and physical condition is sensitive, and we treat it with care. We collect only what we need to provide your sessions safely and effectively, we keep it confidential, and we do not share it except:
- with your written permission;
- with a healthcare provider when you ask us to coordinate your care; or
- when required by law.
Please do not send detailed health information through website forms or email. We will collect what we need during your intake or session.
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage your appointments and consultations
- Send appointment confirmations, reminders, and changes
- Respond to your questions and requests
- Provide safe, personalized bodywork and track your progress over time
- Process payments for services
- Maintain, secure, and improve the Site
- Meet our legal, licensing, and recordkeeping obligations
We do not sell, rent, or trade your personal information.
How We Share Your Information
We share information only as needed to run our practice:
- Service providers — trusted vendors that help us operate, such as our website host, scheduling and email tools, and payment processors. They may use your information only to perform services for us.
- Legal requirements — when required by law, subpoena, or court order, or to protect the rights, safety, or property of our clients, Valencia Bodywork, or others.
- With your consent — in any other situation where you have given us permission.
Cookies and Embedded Content
The Site may use cookies — small files stored on your device — to support basic site functions such as forms and scheduling. You can block or delete cookies through your browser settings, though some features may not work as intended.
The Site includes embedded videos from YouTube and Vimeo on pages such as Home and Resources. Embedded content behaves as if you visited the other website directly, and those providers may collect data about you, set cookies, and track your interaction with the video. Their practices are governed by their own privacy policies:
Third-Party Links
The Site links to outside websites, including our Facebook page. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. Client records are stored securely and accessed only by authorized individuals. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including as required by applicable law and professional licensing standards for client records. When information is no longer needed, we delete or securely dispose of it.
Your Choices
You may contact us at any time to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your information, subject to our legal and recordkeeping obligations
- Opt out of appointment reminders or other non-essential communications
We will respond to reasonable requests within a reasonable time frame.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children online. Services for minors are provided only with the consent and involvement of a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Valencia Bodywork
313 Scott Court Iowa City, Iowa 52245
Phone: (319) 530-7509
Email: megan@valenciabodywork.com